Photo ID
A clear photo of your passport, ID card or driving licence.

Gravira verifies your identity before the first withdrawal, and the terms make verification compulsory once a single withdrawal tops €500 or your total withdrawals pass €2,000 (or the equivalent). Prepare a photo ID, a selfie with that ID, proof of payment and proof of address, and the first payout moves smoothly.

A clear photo of your passport, ID card or driving licence.
A selfie holding the same ID together with a handwritten note that carries the current date.
A photo of the bank card you deposited with, or a screenshot of the e-wallet you used.
A document showing your address, dated within the last 90 days. Gravira can also ask for a photo of you with the casino's live chat open in the background.
What the check covers and when it applies.
| When | Before the first withdrawal |
|---|---|
| Compulsory from | €500 in one withdrawal or €2,000 in total (or the equivalent in CAD) |
| Identity | Passport, ID card or driving licence, plus a selfie with a dated note |
| Payment | Photo of the card used or an e-wallet screenshot |
| Address | Document dated within the last 90 days |
| Questions | Live chat on the casino site or [email protected] |
Gather the documents on the list before you start, so the check runs as a single exchange instead of several.
Photograph documents in good light with all four corners visible and every detail sharp. Your name and address should match the details on your Gravira account.
Verify as soon as the first deposit is in, well before your first win. Verifying early means your first withdrawal request goes straight to processing within the 48-hour window.
If you have a question about a document, live chat on the casino site or [email protected] can tell you where your check stands and whether anything else is needed.
With verification done, withdrawals start from €20 or the equivalent and are processed within 48 hours.
Verification protects your balance. Before money leaves the casino, Gravira confirms that the person asking for a payout owns the account and the payment method. That is why the check comes before the first withdrawal, and why verification is compulsory once a single withdrawal tops €500 or your total withdrawals pass €2,000 (or the equivalent).
The simplest moment to verify is right after your first deposit, when the card or e-wallet you paid with is fresh in mind. New to the casino? Create a Gravira account first, then come back to this list after your first deposit.
Clear photos keep the check quick. Lay each document flat in good light, keep all four corners in the frame and make sure the name, date of birth and address are sharp. The name on your ID, the card and the proof of address should match the details on your Gravira account, and the address document should be dated within the last 90 days.
Once your account is verified, payouts follow the normal timetable: requests are processed within 48 hours, bank transfers arrive within three banking days, and the minimum withdrawal is €20 or the equivalent. Our withdrawal times and steps page walks through a request from start to finish.
For anything document-related, the Gravira support team page explains when to use live chat and when to write to [email protected].
Open your Gravira accountBefore your first withdrawal. The terms make verification compulsory once a single withdrawal tops €500 or your total withdrawals pass €2,000 (or the equivalent).
A passport, ID card or driving licence, a selfie holding that ID with a dated note, a photo of the card or an e-wallet screenshot, and a proof of address dated within the last 90 days.
The selfie with your ID and a dated note confirms that the person holding the account is the person on the document.
Send all documents together, in sharp photos with matching name and address, and do it right after your first deposit instead of waiting for a withdrawal.
Live chat on the casino site or [email protected]. Have your account email ready when you get in touch.